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I had the pleasure last week of participating in the "National Down Syndrome Society Buddy Walk on Washington" event. While it's not my first time to attend (by any stretch), I did notice some distinct differences from my first visit years ago. I think the differences lie in the number of attendees, the self-advocates and the education of the participants. Let me elaborate.
While the number of people coming to advocate on behalf of Down syndrome is always impressive, the number this year was an increase. First of all, I saw many more families with young children. Seeing all these families getting involved early in legislative advocacy is nothing short of a boon for our future. ABLE has passed and while there is still plenty of work to be done to improve the existing law, seeing an increase in attendance was surprising to me. It is an election year, but I just felt that wasn't the underlying reason. I think people in the DS community have seen the power of their presence on Capitol Hill and they want to keep that momentum going.
Oh, the self-advocates! Not only were there many, but they were amazingly involved and professional. While none of them were my offspring or came from my local area, I couldn't help but feel pride when seeing them in the halls of the Congressional office buildings or hearing the stories of their visits.
Maybe it's just the level of involvement I saw across the board. The advocates I spoke to were knowledgeable about past legislation and about how Hill visits work (even if it was their first time attending). More than that, they asked thoughtful questions about legislation they didn't quite understand. I can't imagine that comes from anything other than training and communications. I suspect the DS-Ambassador program can take a lot of credit for that.
Overall, it felt empowering to be part of such an effort by the community. Hearing the stories of the state efforts, the triumphs of their visits and seeing the long lines of Congressional members waiting to praise our effort made for a great trip. Watching a rainy morning turn into a beautiful spring afternoon (hmmm...did we do that?) was icing on the cake. Thank you, NDSS, for all you do!
It's National Volunteer Week! I know most of us recognize and thank our volunteers throughout the year for their hard work and contributions to our organizations. Of course, many of you might also be posting a big "thank you" on your social media networks as well this week.
What this week brings to MY mind...is that this is a GREAT opportunity for nonprofit leaders to evaluate our volunteer programs and improve them. For example, what is your recruitment process? Is it different for each event/program or do you have an overall strategy and process for recruitment? What happens when you bring in a volunteer? One of the best resources we (at DSAIA) can offer is Jennifer Bennett's extensive webinar on all of these issues entitled "The New Volunteer Manager's Toolkit" housed in our Webinar Archive on the DSAIA Member Resources section of our website. Jennifer, with VolunteerMatch, has presented at several DSAIA conferences and is just an incredible resource for nonprofit leaders.
Another great resource I have to mention is the entire volunteer section of the Resource Library. You'll find examples of volunteer applications and communications (like newsletters). Also in that section is the slide deck of Jennifer Bennett's presentation on creating a training program for your volunteers. And if you do want some ideas on how to thank your volunteers, check out the Event/Fundraising section in the Webinar Archive to learn about some "Creative Ways to Say Thanks!" which includes a volunteer section.
If you do decide to post on social media about National Volunteer Week, do us a solid and include us in the post @downsyndromeaia so we can help you share the message.
Guest Author: Ellen Bristol, President/CEO of Bristol Strategy Group
When we were kids, I used to envy my cousin Judy no end. When we were in high school, she was never without a date on the weekend, while I sat home feeling sorry for myself. Judy was pretty and cute, but not stop-traffic gorgeous; not a cheerleader; not wealthy; she didn't drive a snazzy car, but she always had boys lining up around the block, dying to spend time with her. And no, she didn't put out!!!
Years later, I finally asked her what her secret was. Know what she told me? "I never worried if I was good enough for them. I just wanted to know, is this guy gonna be good enough for me?"
What a lesson. I've never forgotten it. And here's why you shouldn't either.
Let me explain.
Judy - who still looks exactly like she did at age four and in high school - was and is entirely self-confident. She knows if you're OK with yourself, others are as well. Now this post is not a lesson in self-esteem, it's about fundraising, so let's talk about why Judy's experience is so relevant.
First, avoid the tin-cup mentality. it's amazing how often people raise money using the tin-cup approach: "Give us money because we need it!" "Help now! Because we need money!" "If you don't give us money now, little Johnny doesn't get his puppy!" "We're really in a bind and we're counting on YOU to get us out of it!" Not very appetizing to the guy on the other end of the so-called "ask." If you were selling something, it would come across like "buy from me or I'll kill you." If you've ever had this done to you, you would hate it. If you've ever done this, please bow your head in shame.
Judy never felt she had to beg for attention, or worry about the other person's reaction to her. Instead, she spent her time getting to know the other person, producing rapport and interest. It came naturally to Judy; she's really gifted that way. But these are skills you can learn - and you must if you're going to be successful at fundraising.
Second, understand your financial and social value. You wouldn't have been able to get your organization off the ground unless you had something to offer. Your programs would be unused, your clients would not exist, your board would not be there for you. If you're still tin-cupping around your fundraising, ask yourself why you are not convinced of the value of your own organization.
And finally, stop asking where the donors are hiding. Cousin Judy never spent any time obsessing about where the "good" guys were hiding out, unlike what far too many of my straight female friends have whined about over the years. There is no secret stash of "good" donors out there, no magic door behind which they are hiding. They're already available, and most likely looking for your organization, even if they don't know it yet. If you've got a meaningful mission, good programs, and effective ways to let the world know it, donors and potential donors will find you.
Want to learn more about my cousin Judy, and how she influenced my approach to fundraising? Ready to start a fundraising revolution in your nonprofit? Then you'll want to read my book Fundraising the SMART Way.
But...there's another option for Down syndrome associations! Why not enroll in a training program that will lead you, teach you, help you design the most effective fundraising program your organization needs and deserves? Learn more about Fundraising the SMART Way during a free webinar on Wednesday, April 20th?
By Susan Black, CFRE
Allene Professional Fundraising
(This is the third in a 3-part series about one-person fundraising shops.)
Last time we talked about how to avoid burn-out in a small shop by focusing on the first of the two most important aspects of your development operation: your board. This month we'll focus on donor communications, the second part of the approach.
As the manager of a one-person shop, you will need to make sure that your thank you letters go out, that your data is clean, that you know your donors, and that you keep in touch with them on a regular basis through phone calls, letters, and other communications. This is by far the best use of your own time beyond managing the board and the committees. Failing to keep up with these tasks will inevitably lead to lost donations. Part of your job is making it look like everything is calm on the surface even if you are paddling furiously under the water! Here's how to tackle this challenging feat:
Susan Black is a respected fundraising consultant and one of the many great presenters you'll find at the upcoming 2016 DSAIA Leadership Conference. Learn more about her at www.allenefundraising.org.
See Susan's sessions as well as the full agenda of offerings here.
(This is the second of a 3-part series about one-person fundraising shops.)
Last time we talked about the importance of passion for development professionals who are in a one-person shop. I mentioned that sometimes passion may be the only thing keeping you going! Lack of passion may lead to burn out and burn out starts when we feel overwhelmed. That's easy to feel when you are by yourself. To avoid burnout when you are a one-person show, focus on two things: your board and your donor communications. We'll tackle the latter next month. For now, let's take a look at your board.
In essence, you will need to make your board your de facto development staff. Start by making sure there is a functioning development committee on the board. This group will be able to help you make key decisions and set short and long-term goals; they can also run interference with the rest of the board to help your initiatives take hold. Managing this group will not be easy, but hopefully you can hand-pick the members and build individual relationships that will help you get the support you need.
The second step is to ensure that all fundraising projects have their own committees, including your annual fund. The committees do not have to be comprised entirely of board members. In fact, it's a great way to recruit potential board members by introducing them to your organization on an event or project-based committee. Then your job becomes managing the people on these committees and empowering them to undertake all the main fundraising projects of your year. Ideally, work with each special event committee beginning a year in advance of their event and help in whatever ways they need, but do not do all the work yourself! Empower them to do as many aspects of the work as possible. This can be tricky because many committees believe it's their job is to tell you how to do yours! But with the help of a champion on each committee, by giving the members specific tasks and deadlines, managing them through reminder phone calls, and holding them accountable for their assignments, they should rise to meet the expectations you have set. Sometimes it will seem like it would be easier to do the work yourself, but it will be worthwhile in the end when the group takes ownership of the project and you see your base of support grow.
See Susan's sessions as well as the full agenda of offerings here.
The Parent’s Guide to Down Syndrome: Advice, Information, Inspiration, and Support for Raising Your Child from Diagnosis Through Adulthood, by Jen Jacob and Mardra Sikora
Review by Anne Mancini, Executive Director and Trisha Oyos Stibbe, Parent
Down Syndrome Alliance of the Midlands, Omaha, Nebraska
Full disclosure! We know – and love – Mardra, and her son Marcus Sikora.
Anne: When I schedule a meeting with Mardra, I block out some extra time, because I know we are going to find more to talk about than what’s on our agenda. Marcus and I are in a book club together. I got to see these two in action when I attended an author reading of Black Day: The Monster Rock Band. They are joyful and fun to be around, but Mardra isn’t afraid to tell the hard truths. She is not apologetic about her choices and opinions. She is a well-educated and passionate advocate for Marcus and his peers. So I knew before I opened the book that there would be a lot of Mardra’s heart in it.
Trisha: Claire was only a few months old when I first met Mardra and Marcus. My husband and I listened to this power duo talk about advocacy and were so inspired. Seeing a young adult with Down syndrome being fully engaged and immersed in the “real world” gave both of us such hope about Claire’s future. After speaking to Mardra, my passion for advocacy grew, and I know it was due to her setting such a strong example.
Anne: The very first thing I appreciated about The Parent’s Guide to Down Syndrome is the advice to seek out a local Down syndrome association. As the director of the Down Syndrome Alliance of the Midlands, I have the privilege of watching my families welcome each other to the community and share stories and support. This book will provide that sense of community for any parent not quite ready to dive into a local organization or who unfortunately does not have one geographically accessible.
Trisha: My husband’s work causes our family to move quite often. In the next three years we will live in three different states. Finding the Down Syndrome Alliance of the Midlands was finding “my people.” There was no prefacing feelings, I met people who understand that sometimes laughing is the best medicine, and we compare and recommend physicians, therapists, hospitals, etc. Having a local support system has been invaluable. When I am about to lose my mind over this new life, I talk to the other moms, go to the get-togethers, and yes, even cry. Because these friends get it like no one else does.
Anne: Just like most organizations, this book features the voices of parents of all walks of life, with children of all ages. There are stories about hearing the news, breastfeeding, having more children, becoming a community advocate, and sending your child to college.
Trisha: Reading the birth diagnosis stories took me back to the day Claire was born. I thought, “So, it wasn’t just us?!” Other parents had experienced the same joy-combined-with-grief that so few understand. I was able to identify with all of those stories, good and bad.
Anne: In our community, we know that when faced with a diagnosis of Down syndrome, there are many things about which a new parent doesn’t even know yet what to ask. I was pleased by the explanation and discussion of topics such as the blue and yellow colors, school acronyms, and guardianship issues. Because it is presented chronologically, the information can be digested in the early days and referred to again later, or taken in bit by bit as the child approaches those transitions.
Trisha: The format of this book was easy to read and digest, given the vast amount of information. I read it all in one sitting and dog-eared several pages. While Claire is only 9 months old, it was still invaluable to read some stories of those with older children with Down syndrome. I don’t think one can ever be too prepared.
Anne: Trisha and I are proud to recommend this book to parents of children with Down syndrome. We think wherever a parent might be on the journey, a connection to information and other parents’ stories is extraordinarily helpful and can be found in these pages.
The book is available at Barnes & Noble (in stores and online) as well as Amazon. For special offers, click here.
(This is the first of a 3-part series about one-person fundraising shops.)
Recently I went out of town with my husband. We chose a get-away that would allow me to see and experience a bit of his new passion: white-water kayaking. After seeing the incredible amount of preparation, packing, traveling, unpacking, etc. (not to mention risk-taking!) he went through to participate in his new hobby, I exclaimed that the only way he could want to continue was if he was extremely passionate about the sport! The same is true for fundraising professionals who run one-person shops. Passion is a key attribute of any fundraiser, but especially those who are running a one-person shop. In fact, passion may be the only thing keeping you going!
So how do you keep your passion when you're toiling alone?
Reconnect with the source: Take time in your day-to-day work to interact with those you are benefitting. Nothing will reconnect you better than seeing the faces of little children enjoying school, families receiving a meal, or patrons enjoying the artwork.
Plug in to a community: Find others like yourself by joining AFP or another professional group and prioritize attendance. Learning new things about fundraising and sharing your struggles with others will make your situation seem so much more manageable when you feel like you're not alone.
Never Stop Dreaming of What Could Be: For years I kept a little paragraph on my bulletin board with this heading and it always inspired me. Although I don't recall the source, this great sage reminds us that as fundraisers we are "dream brokers", "helping others realize what their resources could accomplish if only they were directed toward those noble ends." The author encourages us to "use your position to dream immeasurable dreams [for what your organization can accomplish], then share your enthusiasm for what could be with those who can turn them into reality." Good advice, indeed.
By Dana Lightman, Ph.D.
You don’t need to hear from any expert to know that change is a constant element in our lives today. Leaders must navigate ongoing changes in their organizations, ranging from policy and personnel to technology and finances. And it is the leader who sets the stage for how these changes are received by staff and integrated into the organizational culture. To make matters even more stressful, the changes that are taking place are more complex today than they were in the past, and they are happening at an accelerated pace. In the past, when change occurred, it was more relaxed. You had time to adapt your feelings, thoughts and behaviors. You didn’t have to work at adjusting your perspective, because adjustments happened naturally. You didn’t have to spend so much time integrating new information and concepts. Integration seemed to just occur automatically.
In today’s world of fast-paced change, you can’t afford to be passive. You need to be proactive, intentionally taking charge of your responses to change. And helping others move from initial negative reactivity to more positive perspectives can create a smoother transition in the organization. For example, these types of thoughts about change would put anyone on a downward spiral of frustration, anger and resistance: “I don’t want to deal with this new policy.” “Not another new computer program I have to learn!” “Our old manager was so much better.”
The first step in being proactive is to notice and pay attention to thoughts that drain your energy and create anxiety or negativity. The key is to shift your focus to the positive aspects of change. Use these questions as a guide:
• How will I grow from this change?
• What negative pattern can I tackle and overcome?
• What can I learn from this change?
• What gains could I make that will help me down the road?
The next time you face a change, coach yourself and others to notice the feelings of loss, uncertainty and discomfort that are the normal, initial reactions to change. But don’t stop there. Actively embrace this change as an opportunity for discovery, insight and mastery. While change requires adjustment, when you take charge of your perspective, it can also lead to growth and empowerment.
Dana Lightman is one of the many incredible presenters at the 2016 DSAIA Leadership Conference. Dana will be delivering the Saturday keynote address. Learn more about her at www.danalightman.com.
To see Dana and other speakers in person, go to www.dsaia.org/conference.
By Norman Olshansky: President
NFP Consulting Resources, Inc.
I’ve often been asked, “what is the most important ingredient that makes for a successful nonprofit”? I have a simple answer, “everything starts with leadership”.
Nonprofit organizations are typically created by an individual or group of founders who have a passion for a cause and who want to “make a difference”. It is usually a long and bumpy road from initial concept to operational implementation and sustainability. How well a new organization is able to navigate the normal stages of development depends on the quality of its leaders both volunteer and paid.
Organizations go through stages just as individuals go through stages of growth and maturity. The Founder of an organization is typically a passionate and driven person. He/she has a strong commitment to an idea or vision for what they want to accomplish and they feel a responsibility and ownership for the development of the organization. Without these driven and passionate “founders” most nonprofits would not be in existence today and able to provide important services and benefits in our communities.
However, in order for an organization to be sustainable long term and to grow, it must adapt to the various stages of organization development and change. What may seem like normal processes can be challenging for some organizations. Some examples of change and challenge are:
The quality of volunteer and staff leadership determines how well these and other issues are handled.
True leaders share similar characteristics. They are enthusiastic, positive, committed, lead by example, are driven and demonstrate a passion for the mission of their organization. They engage and involve others. They are able to work with teams. They are good listeners and consensus builders. They are engaging and decisive. A good leader is a reasoned risk taker and is constantly looking to the future. Often neglected but very important, a good leader develops others to carry on their work and eventually transitions out of leadership in order to sustain the organization long term.
Too often passion can interfere with good leadership. I’ve never met anyone involved with nonprofits who had bad intentions. However, the way some “leaders” handle issues and relationships can become problematic as a result of their strong feelings of what they think is best for the organization. No one person “owns” a nonprofit. By their very nature and legal status, nonprofits are the responsibility of a board of directors. When a board relegates its authority to the “founder” or largest donor, or even to a staff person, problems eventually follow. Each entity is important and has an essential role to play as leaders within a nonprofit. However, leadership is not absolute.
Often “Founders” have difficulty with transition. After all…..it’s their baby and it’s hard to accept when a child is growing up and no longer wants or needs to be completely dependent on their parent. However, good parents work hard to help their children become independent and at the same time maintain a strong relationship with each other. Good leaders are able to make that transition.
So what if you are lacking good leaders in your organization? Does the culture of your organization encourage good leadership qualities? Have you thought about what you can do (with others) to change the culture or your organization and help existing leaders to better appreciate, understand and implement their roles and responsibilities? Do you have a good system of recruitment of leadership, orientation, training, mentoring, recognition, term limits, etc? Do you have an active governance committee that reviews performance of leaders and makes recommendations on ways to improve leadership? How effective is your succession planning? Do you have good role models and examples of best leadership practices within your organization? Is leadership development built-in as part of your overall strategic planning?
There are ways to change organizational culture and develop quality leaders. What are you doing to improve leadership within your organization? In the end as in the beginning, ……it all starts with leadership.
You can see Norman Olshansky in person at the 2016 DSAIA Leadership Conference in Charlotte, NC, March 3-6. Check out the full schedule here.
To read more of Norman's insights, visit his blog at: http://nfpconsulting.blogspot.com
Title: Count It All Joy: Life Lessons from a Child with Special Needs
Author: Kathleen Murray, PhD
Reviewer: Lauren Camp
Dr. Murray offers a raw, honest look into the past thirteen years with her son who has a dual diagnosis of Down syndrome and Autism. The book is divided into short and intriguing life lessons she has learned as her son, Christian, grew up. Murray describes the heartache she first experienced at Christian’s birth and how her original expectations of her son have exceeded her initial thoughts. Her remarkable description of the joy and lessons her son provides for her family portrays a true sense of her family and their love for each other and the growth they have experienced since his birth.
The book provides an interesting perspective of having another child fourteen months after Christian was born with special needs. She accounts how the relationship between her son and his younger sister has been a strong and important component of her son’s development. Murray recounts how she overheard questions from others about having another child so shortly after her son, but she believes the outcome was remarkable for their family dynamic. Her daughter now has a profound sense of compassion and love for her brother. Murray states, “One of the best gifts ever given to Christian was his little sister.”
Murray’s book is a quick and easy read for any new family experiencing a diagnosis of Down syndrome, or a reflective and often funny account for a family of a child who has already experienced a similar situation themselves. After reading this book, many people will be more open to embracing a child with special needs as the joy and lessons they will experience can be compared to no other.
One of my favorite lessons from Murray’s memoir is from “Doors,” which states “Don’t close a door before you know what’s on the other side; it might be wonderful.” This lesson can be applied to so many aspects of life, but particularly when a family is shaken by a diagnosis of Down syndrome. Enjoy your new baby, learn what the future holds as it happens, don’t try and linger about or assume how the rest of your life will be with your new child, simply experience life as it comes.
About the reviewer:
Lauren Camp is the Program Coordinator & Communication Director for the Down Syndrome Association of Delaware. Lauren first became involved with the Delaware organization in 2010 as a volunteer. In 2012, she started the Days of Summer Camp Program and continues to run it as a volunteer. She also works with the National Down Syndrome Congress as their Kids' Camp Director for the annual convention. In 2013, the DSA of Delaware presented Lauren with The Down Syndrome Advocacy Award for her outstanding volunteer efforts.
I want to tell you what WONDERFUL time I had at the conference. I learned so much and came away with lots of ideas for our organization. -Barb Waddle, The Upside of Downs of Northeast Ohio
Down Syndrome Affiliates in Action started as a conference bringing together outstanding leadership from Down syndrome organizations around the country. Learn More
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