Trainings & Events

Customer Service: Why It's The Most Important Investment You'll Make In Your DS Organization

  • Thu, September 05, 2013
  • 1:00 PM - 2:00 PM (EDT)
  • DSAIA Webinar


  • There is no fee for DSAIA members!
  • Learn how to become a DSAIA member and enjoy two webinars each month at no charge!

Registration is closed

Date: Thur, Sept 5th

Time: 1p ET/10a PT  

Replay:  7p ET/4p PT

Cost: $25 (Free for DSAIA members!)

Customer service is not just for the for-profit business. Customer service includes how you interact with your families, donors and community as a whole. How is YOUR customer service? The basics are easy but often overlooked. Joe Meares and Deanna Tharpe bring years of customer service experience in the for-profit business sector as well as the Down syndrome community. This session will provide you with both an evaluation tool of your organization’s customer service as well as the knowledge you need to improve.

Presented by Joe Meares & Deanna Tharpe:

Joe Meares is the founder of D.A.D.S. National and currently serves as the Board President of Down Syndrome Affiliates in Action.

Deanna Tharpe is the founder of Red River Valley Down Syndrome Society and is the Executive Director of Down Syndrome Affiliates in Action.

I continue to be impressed with the depth of the board/professional workshops offered.


Down Syndrome Affiliates in Action started as a conference bringing together outstanding leadership from Down syndrome organizations around the country. Learn More

Get in Contact

Down Syndrome Affiliates in Action
PO Box 7192

Missoula, Montana   59802



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